Shipping policy

Shipping Policy

Thank you for shopping with us! We are a small business and truly appreciate your support. Please review our shipping policy before placing your order.

Processing Time

Orders are typically processed and shipped within 3–5 business days after payment is received.

Please note that processing times may be longer during holidays, sales, special promotions, or periods of high order volume. If there is a significant delay with your order, we will do our best to notify you.

Shipping Methods & Delivery Times

We currently offer shipping within the United States.

Available shipping options and estimated delivery times will be displayed at checkout. Delivery times are estimates and are not guaranteed, as delays caused by the carrier, weather, holidays, or other circumstances outside our control may occur.

Once an order has been shipped and tracking information has been provided, the package is the responsibility of the shipping carrier while in transit.

Shipping Address

Please make sure your shipping address is correct before completing your order.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If your package is returned to us because of an incorrect address, additional shipping charges may apply to have the package reshipped.

Tracking Information

Once your order has shipped, you will receive tracking information when available.

Please allow up to 24–48 hours for tracking information to update after your shipping confirmation is sent.

Lost, Stolen, or Damaged Packages

We are not responsible for packages that are marked as delivered by the shipping carrier but are missing or stolen after delivery.

If your package is marked as delivered but you cannot locate it, please first check with household members, neighbors, your mailbox, and any designated delivery areas. You may also contact the shipping carrier to open a delivery investigation.

If your package arrives damaged, please contact us as soon as possible and provide photos of the damaged package and items so we can assist you.

Jewelry & Gift Items

Our jewelry and gift items are carefully inspected and packaged before shipment. Because many of our products are handmade, small variations in color, texture, or appearance may occur and are part of the unique character of the item.

International Shipping

At this time, we do not offer international shipping unless otherwise stated on the product listing or at checkout.

Questions About Your Order

If you have questions about your order or shipping, please contact us. We are happy to help and will do our best to respond as quickly as possible.

Thank you for supporting our small business!

- Ramos Unlimited